Delivery charges are dependant on the weight of your order and will be calculated in your shopping cart once a destination has been selected. Please see below table for postage guide. Postage is shown ex VAT, VAT will be added in your cart.
UK Mainland and Northern Ireland
|Weight||Royal Mail 24/48||Special Delivery guaranteed before 1pm (Mon-Fri)|
|1001-1250g||£3.00£2.75||£11.00 (cheaper to select DPD 24hr)|
|1250-1500g||£3.00/£2.75||£11.00 (cheaper to select DPD 24hr)|
|1501-1750g||£4.00/£3.00||£11.00 (cheaper to select DPD 24hr)|
|1751-2000g||£4.00/£3.00||£11.00 (cheaper to select DPD24hr)|
|Weight||DPD 24 hr service (Mon-Fri)||Northern Ireland|
|Weight||Royal Mail Small Packet service|
Parcels under 2 kilos will be sent with Royal Mail 24 or 48 service.
Items over 2 kilos will be sent with DPD next day delivery. A signature will be required for items sent in this manner - please ensure someone is available to sign for your parcel: a work address can be specified for delivery. If delivery is attempted but unsuccessful DPD will leave a card with instructions for you to follow. Please note that DPD rce has until 5.30 to deliver. Please provide a mobile number as DPD will use this to text a timed slot for delviery
Delivery charges will vary for Northern Ireland, Ireland and Highlands/Islands however will be shown in your shopping cart. Delivery charges with DPD are more expensive to Northern Ireland, Ireland, Higlands/Islands due to the surcharge provided by DPD.
We are able to despatch orders within Europe please telephone or email for postage costs.
Orders are usually despatched within 1-2 working days (excluding weekends and Bank Holidays), subject to stock availability. You will be notified via email of any stock shortages.
Next day delivery only applies to stock items and orders placed before 12 O'clock. Please select the appropriate option when selecting postage. Next day delivery is for weekdays only
Exceptions are personalised items, where standard despatch times are 7-10 working days. If you need your goods in a hurry please let us know and we will do our utmost to ensure your order arrives in time.
We always hope that you will be happy with your purchases, but if you are not, you can return it within 21 days from the date of receipt for a refund. The goods must be in pristine condition, and still in its original packaging. The customer is responsible for the postage cost of returning goods. Any refunds will be processed by the same payment method as on the original order. Regrettably, we cannot refund the following items unless fault on our part:
- Personalised items
All shipping/handling costs are non-refundable, unless there is an error on our part.. If goods returned to us are damaged in transit, then we cannot issue a refund - please ensure goods are suitably packaged to avoid this.
It is your responsibility to notify us of any incorrect goods supplied within 7 days of delivery. If the items are not what you ordered, you must not use the item.